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Support/Kryptiq Support Policies/Professional Services for Kryptiq Provider Application Installation

Professional Services for Kryptiq Provider Application Installation

Article ID 1436
Last Review 09/28/2007
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Kryptiq typically performs the initial install of our software products at customer sites, with the exception of DocuTrak which is typically installed by the customer.  Installation and implementation of products that are not customer installable are sold in a block of Professional Services, and are not included in software license fees. 

If the customer upgrades or changes hardware after the original installation, Kryptiq products will need to be migrated to the new hardware.  Similar to our charge for initial install and configuration, professional service hours will be charged to assist in the migration.

The following Kryptiq applications are typically installed with professional services assistance from Kryptiq:

  • CareCatalyst
  • CareManager
  • ClinicalMessenger
  • eScriptMessenger
  • Kryptiq Gateway
  • Kryptiq Interface Engine (formerly RSIE)

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Article: Professional Services for Kryptiq Provider Application Installation